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OPEN MINDS consultants are health and human services experts for organizations serving consumers with the most complex support needs. Our team has a deep understanding of the financing and service delivery for consumers with chronic conditions, mental illnesses, addictive disorders, cognitive disabilities, autism, dementia, and Alzheimer’s.
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Meet the Consultants
Michael Allen
- Strategic Planning & Organizational Development
- Clinical Quality & Performance Management
- Transformational Leadership & Team Building
- Service Line Development, Expansion & Optimization
Stuart Buttlaire, Ph.D.
- Strategic Planning For Mental Health & Substance Use Delivery Systems
- Behavioral Health Financing & Policy Reform
- Measurement-Based Care & Clinical Performance Management
- Behavioral Health Policy Authorship & Thought Leadership
Ken Carr
- Financial management of health and human service organizations
- Health information management and EHR selection and implementation
- Strategic planning and change management
- Strategic management and business process improvement
Marisa Collins
- Strategic Planning
- Sales & Account Management
- Marketing Strategy & Implementation
- Communications, PR & Media Relations
Paul Duck
- Integrated Primary Care Models & Clinical Operations
- Mergers, Acquisitions & Innovative Partnership Development
- Service Line Assessment & Development
- Health Plan Outreach & Contracting
Rick Gutierrez, Ph.D.
- Business Development Within Developmental Disability Space
- Leadership Development & Coaching
- Strategy Planning & Facilitation
- Revenue Cycle Management
Sharon Hicks
- Financial management of health and human service organizations – both service provider systems and health plans
- Health information management and management of electronic medical recordkeeping systems
- Technology selection and implementation
- System integration including computerizing clinical workflows
Lydia Kerr
- Brand Strategy— Brand architecture, positioning, messaging, naming, and narrative development. Discovery workshops, stakeholder interviews, and research-driven insights
- Marketing Strategy— Integrated, multi-channel campaigns across organic and paid social, email marketing, brand activations, and event marketing
- Website and online— Website design, UX/UI, wireframing, and responsive front-end development
- Business operations optimization— Proposal development, pitch strategy, and business process optimization
Joseph Naughton-Travers, EdM
- Development & Implementation Of Payer & Provider Strategic Alliances
- Strategic Planning & Metric-Based Management
- Mergers, Acquisitions & Innovative Partnership Development
- Service Line Assessment & Development
Rick Rowley
- Health care strategy, including technology and analytics strategy, and implementation
- Mergers and acquisitions – analysis and implementation
- Revenue cycle management
- Data engineering, data governance, visualization, and analytics
Rachel Steinmetz
- Strategic & operations management – strategy, program development, budget management & social media strategy
- Technology optimization – EHRs, data analytics, CRM, project management software, AI/automation tools
- Marketing strategy and strategy implementation – social media, content creation, brand partnerships, advertising campaigns, customer engagement, graphic design, video editing, web design, ROI tracking, event planning
- Marketing communications – Email campaigns, grant writing, proposal writing, public relations