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OPEN MINDS consultants are health and human services experts for organizations serving consumers with the most complex support needs. Our team has a deep understanding of the financing and service delivery for consumers with chronic conditions, mental illnesses, addictive disorders, cognitive disabilities, autism, dementia, and Alzheimer’s.
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Meet the Consultants

Michael Allen
- Strategic Planning & Organizational Development
- Clinical Quality & Performance Management
- Transformational Leadership & Team Building
- Service Line Development, Expansion & Optimization

Stuart Buttlaire, Ph.D.
- Integrated Behavioral Health System Design
- Strategic Planning For Mental Health & Substance Use Delivery Systems
- Behavioral Health Financing & Policy Reform
- State & Federal Legislative & Regulatory Strategy
- Measurement-Based Care & Clinical Performance Management
- Behavioral Health Policy Authorship & Thought Leadership

Paul Duck
- Strategic Planning & Strategy Implementation
- Growth Strategies & Business Development
- Integrated Primary Care Models & Clinical Operations
- Mergers, Acquisitions & Innovative Partnership Development
- Change Management & Team Building
- Service Line Assessment & Development
- Development & Implementation Of Payer & Provider Strategic Alliances
- Health Plan Outreach & Contracting
- Strategic Planning & Payer Mix Diversification
- Organizational Re-Engineering & Operations Management

Rick Gutierrez, Ph.D.
- Business Development Within Developmental Disability Space
- Network Management & Development
- Leadership Development & Coaching
- Strategy Planning & Facilitation
- Revenue Cycle Management

Emily Harris
- Brand Strategy & Revenue Growth
- Business To Business Marketing & Sales
- Marketing Data Analytics
- Service Line Growth
- Process Development

Sharon Hicks
- Financial management of health and human service organizations – both service provider systems and health plans
- Health information management and management of electronic medical recordkeeping systems
- Technology selection and implementation
- System integration including computerizing clinical workflows

Joseph Naughton-Travers, EdM
- Development & Implementation Of Payer & Provider Strategic Alliances
- Organizational Re-Engineering & Operations Management
- Strategic Planning & Metric-Based Management
- EHR & Other Technology Selection & Implementation
- Mergers, Acquisitions & Innovative Partnership Development
- Service Line Assessment & Development

Rachel Steinmetz
- Strategic & operations management – strategy, program development, budget management & social media strategy
- Technology optimization – EHRs, data analytics, CRM, project management software, AI/automation tools
- Marketing strategy and strategy implementation – social media, content creation, brand partnerships, advertising campaigns, customer engagement, graphic design, video editing, web design, ROI tracking, event planning
- Marketing communications – Email campaigns, grant writing, proposal writing, public relations

