

400+
Attendees
25+
Speakers
25
Case Studies
3
Learning Paths
Improve Operational & Clinical Efficiency During Times Of Chaos
The 2025 OPEN MINDS Service Excellence Institute is committed to helping organizations who serve the most complex consumers continue to cut through the chaos of today’s health care landscape and discover new clinical service delivery models, improved organizational culture and processes, the latest in innovative technology to support them, and how these programs are funded.
Join us and 400+ of your peers to discover the high-impact operational and clinical strategies needed for consumer service excellence!

Featured Events
Top 10 Reasons To Attend

Institute Speakers & Faculty
Explore Long Beach Through Event Activities
- Explore the Aquarium of the Pacific
- Enjoy different shops, restaurants, and ocean activities on the boardwalk at Shoreline Village
- Escape to Catalina Island, just a short ferry ride from Long Beach
- Take a walk on one of the many beaches located in the Long Beach area

Attendee Testimonials
“I’m grateful for the chance to learn from colleagues around the country and find opportunities we can bring back.”
President & CEO For Private Non-Profit Corporation
“A great week of connecting and learning.”
Director For Multi-State Human Services Agency
“An amazing learning opportunity that pushed my thinking forward in exciting ways.”
CEO For A Mental Health Center